Last updated: January 2026
AgriSustainify provides agricultural infrastructure, training, and advisory services. This Refund Policy outlines the terms under which refunds may be requested and processed.
Where a deposit is required to initiate a project or service engagement, the deposit is refundable in full if the project has not commenced and the cancellation request is made within 14 days of payment. Deposits are non-refundable once site assessment or procurement activities have begun.
Payments for completed services — including training sessions, consultancy, and installed infrastructure — are non-refundable. If you are dissatisfied with a delivered service, please contact us within 30 days and we will work to resolve the issue.
Equipment supplied by AgriSustainify is covered by the terms set out in the relevant supply agreement. In the event of a manufacturing defect or equipment failure within the warranty period, we will repair or replace the equipment at no additional cost.
To request a refund, please contact us at contact@agrisustainify.com with your name, organisation, project reference, and reason for the request. We aim to respond within 5 business days.
AgriSustainify reserves the right to update this Refund Policy at any time. The current version will always be available on this page.